Delivery and returns

Delivery

• We deliver to cities and towns across Pakistan by courier.
• Delivery is Rs 350 to anywhere in Pakistan, and free on orders of Rs 5,000 or more.
• Most orders arrive within 2 to 5 working days after we confirm them on WhatsApp.
• When your parcel is handed to the courier, we send you the tracking number on WhatsApp.

Payment

• Cash on Delivery: pay the rider when your parcel arrives.
• Advance payment: JazzCash, Easypaisa or bank transfer. We send the details on WhatsApp.

Damaged, wrong or missing items

If your parcel arrives damaged, or an item is wrong or missing, send us a photo on WhatsApp within 48 hours of delivery, with your order number. We'll replace the item or refund you.

Returns

Because our products are food, we can't take back items once they have been delivered and opened. If you aren't happy with an order, message us and we'll do our best to put it right.

Cancelling an order

You can cancel at any time before your order is handed to the courier. Just message us on WhatsApp with your order number.